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Shopping

What Shipping Methods Are Available?
  • Grab Delivery $15
  • Self Collection @ 11 Woodlands Close¬† Singapore 737853
  • Self Collection @ 329A Anchorvale Street 541329
  • Self Collection @ 1 tampines north drive 3 , BHCC Space

 

*Delivery service is not available to highly restricted areas such as Jurong Island, PSA ports, army camps, airport terminals and etc.

** Self collection is by appointment only and subjected to availability

Do you do bulk order/groupbuy?

Yes, we do bulk orders for cooperate and groupbuy so reach out to us to know more.

Email: thelasercut@gmail.com

Whats app us: 8779 7034

How Long Will It Take To Get My Package?

Artwork for plaques/unit number: 1-3 working days after payment

Factory work: 5-8 working days after artwork confirmation

Delivery: 1-2 working days

For urgent orders, please reach out to us at thelasercut@gmail.com

Payment

What Payment Methods Are Accepted?

Website:

  • Credit Card

Instagram/whats app:

  • Paynow/Paylah
  • Bank transfer
Can I make changes after order is confirmed after payment?

We do not allow changes or cancellation after payment but for urgent request, do contact us immediately within a day.

Orders & Returns

How do I install the plaque/unit number up?

As item is fragile and we advise you to handle with care. We recommend 3M nano tape to paste it up (subjected to the surface you are pasting on) . You should also position the item well before installing up as removal may result in damage.

You can also hook/tie it up using your preferred strings.

*Do secure them well as it will bound to break if fall from height/force applied.

Do you provide gift card?

Yes, we do! Do let us know if you need and we are happy to provide gift card. Reach out to us at thelasercut@gmail.com/ 87797034

How are my order packed?

Items ordered in the same order will be packed together. If you would like to pack them separately, please indicate in the additional remarks during check out. For big items above width/height 50cm, no box will be provided but we will pack them with bubble wraps to secure items.

* All items are fragile and please handle with care

How Can I Return a Product?

As item is fragile and we advise you to handle with care. Unfortunately, we do not offer any returns / exchange as we ensure that all items are in good condition before its being delivered/picked up. If there is any damage to the item on delivery, please contact us immediately within the day.

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